AI consulting, automation & custom systems
I help service businesses improve their websites, automate repetitive work, and build practical tools around the way they operate.
From the first idea to ongoing improvements, you work directly with me.
The idea
Stop retyping registrations every Monday.
Registration flow
Connected
How I help
We map your customer journey, tools and manual work, then choose the improvements most worth making.
A better website, a connected workflow or a custom tool built around the way your business works.
Ongoing advice and small improvements within agreed monthly hours, with larger projects scoped separately.
Illustrative example · fictional studio
This is the customer journey of one fictional movement studio: attracting interest, taking bookings, preparing newcomers, running classes and staying in touch. What the studio learns at the end shapes its next campaign.
Choose a stage to see what changes for the owner, or step through them in order.
Feedback shapes the next campaign
Stage 1 of 5: Marketing
What changes for the ownerYou approve the idea once instead of rewriting it for every channel.
What comes in
An approved campaign idea: a six-week beginner series for spring.
What the system does
One sign-up page and a short announcement are drafted from the approved details.
Result
Every announcement points to the same page, so interest arrives in one place.
Stage 2 of 5: Sales
What changes for the ownerEvery inquiry is in one place, and you reply with the context in front of you.
What comes in
A new inquiry asking whether the series suits complete beginners.
What the system does
The inquiry lands in one list with the campaign details beside it and a booking link ready to send.
Result
The person books a place without a long back-and-forth over email.
Stage 3 of 5: Onboarding
What changes for the ownerFewer repeated questions in the days before a program starts.
What comes in
A confirmed booking for the spring series.
What the system does
A confirmation goes out with what to bring, where to park and a short intake form.
Result
New participants arrive prepared, with their notes ready before the first session.
Stage 4 of 5: Delivery
What changes for the ownerNo more copying names between paper, spreadsheets and messages.
What comes in
This week’s roster for the Tuesday evening class.
What the system does
The instructor marks attendance on a phone, and the shared roster updates for everyone.
Result
Missed sessions show up early enough to check in with the person.
Stage 5 of 5: Retention
What changes for the ownerFeedback becomes the brief for the next idea, which loops back to marketing.
What comes in
End-of-series feedback from participants.
What the system does
Responses are gathered into one summary. Participants who agreed to hear about future programs receive an invitation to the next one.
Result
The next campaign starts from what participants actually said, and invitations go only to people who asked for them.
Fictional studio, for illustration only. No real customer records or results. How a project with me runs is a separate thing: see How it works.
How it works
Start with the problem, the idea, or the part of the day that takes too much work. No technical brief needed.
What will be built, what it depends on and an estimate, agreed before work begins.
Built around the way your business works and tested before anyone relies on it.
Access, ownership and day-to-day use, set out clearly.
Advice and small improvements within agreed monthly hours.
I’m Kieran Jenkins. I work directly with business owners to turn operational problems and new ideas into practical digital systems.
Based in Surrey, British Columbia.
Questions
You do not need a technical brief. Start with the problem, the idea, or the part of the day that takes too much work.
If a specialist tool already does the job well, I will tell you. When your workflow needs something different, we can build around it. Hosting, maintenance and third-party costs are considered before recommending a replacement.
Projects are scoped and quoted after a conversation, so the estimate reflects what you actually need. Paid work goes ahead under a separate written agreement. There is no fixed public price list.
Support covers agreed systems and monthly hours. New features and larger ideas receive a separate estimate before work begins.
Ownership, access and third-party licences are set out in the project agreement, with a practical handover.
We choose a measurable goal and review the outcome. Results depend on your business, implementation and customer behaviour.
Tell me what you are trying to improve. We can work out the next useful step.